Real Time in the purest sense means “live”. Experiencing something as it happens. Examples; a face to face conversation, touching someone, playing your own musical instrument or hearing your child say their first word at the very moment they speak it. In the digital computer world real time actually means "near" real time since all electronic commu- nications have some delay. Phone calls are critical to us because we view them as the most "real time like" electronic aided communication.

Besides introducing "delay", written or non-real time communiqués may lack emotional inflection, innuendo and other elements critical to achieving the most accurate communication. IM (Instant Messaging) is technology’s current best effort to approach real time for written communications. Yet a core value of IM is not message speed! It is simplicity of use and the near instant exchange / transfer of items other than words (e.g. figures, charts, music even entire databases). To get the very best solution you need to blend IM and VoIP!!

Recently Microsoft positioned VoIP as a core component of LIVE Messenger, their newest IM release. IM (a FREE software) is most often considered the domain and tool of Internet teenagers. Yet it is commerical quality and brings huge benefits to ANY business when properly used. Now, with it's "phone call" ability it is something every business should use! Allow TechEn's years of VoIP, Microsoft and IM expertise, help you formulate the optimum use of IM with VoIP in your company. Please call TechEn (303) 932-8146 and tap our staff's experience in these extremely powerful communication methods.

-- Your Future Workstation? -- Sincerely, Tom Smith